Over the phone estimates and moving scams

Thursday, April 2, 2015

Why is it important to make sure you get a written estimate?

Licensed and insured moving companies will provide you with a written estimate for the cost of your move. Some companies who try to scam customers will give you a low price quote over the phone and make you believe that's all you're paying. Moving day comes and after the job is done they hit you with hidden fees, overcharges, and any other charges that they want to throw at you. Some recent reports have shown customers who have used these scammer moving companies have also had their possessions held and then been upcharged with additional fees in order to get their items back.
Be wary if a moving company does not give you a written contract or estimate. Moving companies should also be willing to do an in-home estimate, and if they are not willing to do one, this is a sure sign they're likely not a licensed and insured moving company.
Another thing a legitimate company will require is a binding contract signed by the customer that informs you of all services and fees.

Why else should I be wary of over the phone quotes? Isn't it the easiest and quickest way for me to know what the pricing is?

Trying to get a quick phone quote may seem like the quicker way to figure out who you want to hire, but this is not always beneficial for you due to the fact that your quote may not be fully accurate if the mover has little information about your move. This can lead to surprising costs, hidden fees, and other charges you may not have been aware of.
It is always crucial that you get the most accurate quote by having your mover provide you with a written estimate. Never take a quote over the phone, always have it in writing. This protects you!
At Reliable Delivery we provide each and every one of our customers with a written quote that states exactly what your costs will be and the services that are included in this cost.
To get a quote from Reliable Delivery for your next move or furniture delivery visit www.SDReliableDelivery.com. Go to the top right hand corner, click on the "Request Quote" button and complete the form as accurately as possible. Once submitting the form you will receive a written quote shortly thereafter.